2. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are used to recognize your browser, remember your preferences, and improve website functionality.

3. Types of Cookies We Use

• Strictly Necessary Cookies
  Required for the basic operation of the website (booking, forms, navigation).
• Performance & Analytics Cookies
  Used to measure traffic and improve our services (e.g. Google Analytics), and are activated only if the user gives consent.
• Functionality Cookies
  Remember user preferences (e.g. language).
• Marketing Cookies (if used)
  Used to display ads on third-party platforms, only with user consent.

4. Cookie Banner – Consent
On your first visit, a cookie banner appears allowing you to:

• Accept all cookies
• Accept only strictly necessary cookies
• Customize your cookie preferences

5. How to Manage Cookies
Users can modify or disable cookies:

• Through the cookie banner on our website
• Via their browser settings (Chrome, Safari, Firefox, etc.)

6. Data Collected via Cookies
Cookies may collect:

• Usage data
• Session identifiers
• Display and preference settings

We do not collect personal data without your consent.

7. Third-Party Providers
If services such as Google Analytics are used, certain (non-personal) data may be transferred to Google.

8. Changes to This Policy
This Cookie Policy may be updated from time to time. The latest version will always be available on our website.

9. Contact
For questions related to cookies, you can contact us at:
Email: info@syrent.gr

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1. Introduction
S&YRent is committed to protecting its customers’ personal data in accordance with the EU General Data Protection Regulation (GDPR). By visiting our website and/or using our services, you agree to this Privacy Policy.

2. Data Controller
The data controller is:
S&YRent
Address: Synoikismos Ag. Ioannou, Epano Vathia, 70008, Crete, Greece
Contact email: info@syrent.gr

3. Data We Collect
We may collect the following data:

• Full name
• Email address and telephone number
• Driving license details
• ID/passport details
• Payment details (via payment providers)
• Booking and contract information
• Cookies and website usage data

4. Purposes of Processing
Data are collected and processed for the following purposes:

• Completing and managing bookings
• Driver identification and verification
• Invoicing and accounting obligations
• Insurance coverage and incident management
• Communication with the customer
• Improving the website and our services

5. Legal Basis for Processing
S&YRent processes personal data based on:

• Performance of a contract
• Legal obligations
• Legitimate interests
• Explicit consent (where required)

6. Data Sharing
Data may be shared with:

• Accounting offices and tax authorities
• Insurance companies (in case of incidents)
• Payment service providers
• Law enforcement authorities (where required by law)

We do not sell or otherwise trade your data to third parties.

7. Data Retention Period

• Booking data: 5–10 years (for tax and legal obligations)
• Invoicing data: according to applicable legislation
• Cookies: according to our Cookie Policy

8. Users’ Rights
You have the right to:

• Access your personal data
• Correct or update your data
• Request deletion of your data (where possible)
• Restrict processing
• Data portability
• Withdraw your consent (where processing is based on consent)

Requests can be sent to info@syrent.gr.

9. Cookies
Our website uses:

• Strictly necessary cookies
• Functionality cookies
• Analytics/traffic cookies (where permitted)

Users can manage cookies through their browser settings or via the cookie banner on our site.

10. Data Security
S&YRent applies technical and organizational measures to protect personal data from loss, unauthorized access, alteration, or disclosure.

11. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version is always available on our website.

12. Applicable Law
This Policy is governed by Greek law.

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1. General Information
This contract concerns the rental of a vehicle from the company S&YRent, based in Heraklion, Crete. By making a reservation and/or using the vehicle, the customer unreservedly accepts all of the following terms.

2. Renter Requirements

• Minimum age: 23 years
• Maximum age: 70 years
• Valid driving license held for at least 1 year
• For licenses issued outside the EU, an International Driving Permit (IDP) is required

3. Payments & Security Deposit

• Pre-authorization/hold of €600 on a card.
• Release of the amount 7–14 days after the vehicle is returned.

4. Fuel Policy – Full to Full
The customer receives and returns the vehicle with a full tank.
If the tank is not full on return: fuel cost + €20 service fee.

5. Vehicle Insurance
Damages are not covered when caused by careless/illegal driving, to the underbody, tires, rims, windshield, off-road use, alcohol/substance use, or loss of key.
Driver’s excess up to €600.

6. Use of the Vehicle – Restrictions
It is forbidden to:

• Hand over the vehicle to an undeclared driver
• Smoke inside the vehicle (€80 charge)
• Drive dangerously or off-road

7. Kilometers
Unlimited mileage, unless otherwise specified.

8. Accidents – Damage – Theft
Immediate notification of the company is required, along with a police report and photos.
Without a report, the insurance does not apply.

9. Cleanliness
Charges of €50–€120 may apply for excessive dirt or soiling.

10. Cancellations

• Free cancellation up to 48 hours before pick-up.
• Less than 48 hours: 50% refund.
• No-show: non-refundable.

11. Fines
All traffic/parking fines are paid by the driver, plus a €20 administration fee.

12. GDPR
Personal data are stored securely and used only for reservation, identification, and tax purposes.

13. Applicable Law
Greek law applies – Courts of Heraklion have jurisdiction.

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