Privacy Policy
1. Introduction
S&YRent is committed to protecting its customers’ personal data in accordance with the EU General Data Protection Regulation (GDPR). By visiting our website and/or using our services, you agree to this Privacy Policy.
2. Data Controller
The data controller is:
S&YRent
Address: Synoikismos Ag. Ioannou, Epano Vathia, 70008, Crete, Greece
Contact email: info@syrent.gr
3. Data We Collect
We may collect the following data:
- Full name
- Email address and telephone number
- Driving license details
- ID/passport details
- Payment details (via payment providers)
- Booking and contract information
- Cookies and website usage data
4. Purposes of Processing
Data are collected and processed for the following purposes:
- Completing and managing bookings
- Driver identification and verification
- Invoicing and accounting obligations
- Insurance coverage and incident management
- Communication with the customer
- Improving the website and our services
5. Legal Basis for Processing
S&YRent processes personal data based on:
- Performance of a contract
- Legal obligations
- Legitimate interests
- Explicit consent (where required)
6. Data Sharing
Data may be shared with:
- Accounting offices and tax authorities
- Insurance companies (in case of incidents)
- Payment service providers
- Law enforcement authorities (where required by law)
We do not sell or otherwise trade your data to third parties.
7. Data Retention Period
- Booking data: 5–10 years (for tax and legal obligations)
- Invoicing data: according to applicable legislation
- Cookies: according to our Cookie Policy
8. Users’ Rights
You have the right to:
- Access your personal data
- Correct or update your data
- Request deletion of your data (where possible)
- Restrict processing
- Data portability
- Withdraw your consent (where processing is based on consent)
Requests can be sent to info@syrent.gr.
9. Cookies
Our website uses:
- Strictly necessary cookies
- Functionality cookies
- Analytics/traffic cookies (where permitted)
Users can manage cookies through their browser settings or via the cookie banner on our site.
10. Data Security
S&YRent applies technical and organizational measures to protect personal data from loss, unauthorized access, alteration, or disclosure.
11. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version is always available on our website.
12. Applicable Law
This Policy is governed by Greek law.